At Northern Watersports, we value your privacy and are deeply committed to protecting your personal information. We want to ensure that you are fully aware of your rights regarding your personal data, especially in the context of sharing or selling it.

Our Commitment to Your Privacy

We are committed to respecting your privacy and ensuring that any personal information we collect from you is used in accordance with the relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Personal Data We Collect:
We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Payment Information: Credit/debit card details and billing address (processed through secured payment gateways).
• Order Information: Products purchased, order history, and preferences.
• Profile Data: Preferences and feedback from customer surveys.

Do We Sell Your Personal Data?

No, we do not sell your personal data. At Northern Watersports, we do not engage in the selling of personal data to third parties for marketing or any other purposes. We do, however, share your data with trusted partners to help us provide essential services (like shipping, payment processing, and customer service), but they are bound to confidentiality agreements and only use your data for our purposes.

Your Rights Regarding Personal Data

Under UK GDPR, you have several rights concerning your personal data:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You can request that we delete your personal data, under certain conditions.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You can request that we transfer the data we have collected about you to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

If you wish to exercise your rights, please contact us directly through the following methods:

• Email: info@northernwatersports.co.uk
• Phone: +441516620318

Please provide your full name, contact details, and a clear description of your request regarding your personal data.

Feedback and Complaints

If you have concerns or complaints about how we handle your personal information, please reach out to our customer service team. We take all feedback seriously and strive to resolve any issues promptly.

If we can't adequately resolve your complaint, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues. For more information, visit ICO’s website.

Changes to This Policy

We may update this "Do Not Sell My Personal Data" page from time to time to maintain compliance with applicable laws or to reflect operational changes. We encourage you to periodically review this page for the latest information on our privacy practices.